The discipline of Facility Management (FM) integrated multi-functional activities that contribute to the improvement of efficiency, productivity, and well-being of societies, economies, and organizations, as well as impacting how people interact with the built environment. By providing its services, FM plays a significant role in enhancing people’s health and the quality of life worldwide.

Thus, ISO 41001:2018 establishes a framework for organizational functions that blend people, places, and processes within the built environment to enhance the quality of life and productivity of core business activities.

ISO 41001:2018, applicable to all organizations of any size, type, sector, or geographical location, supports facilities management systems that can include compliance with the standard. The standard was developed to recognize the rapid growth and increasing complexity of the facility management market.